Refund and Returns Policy

30-Day Refund & Returns Policy

This Refund and Returns Policy explains the conditions under which items purchased from todaystopicks may be returned.

Return Period

Customers may request a return within 30 days from the date the order is delivered.

Return requests submitted after this period may not be eligible for a refund.

Return Eligibility

To qualify for a return, the item must meet the following conditions:

  • The return request is submitted within 30 days of delivery
  • The item is unused and unworn
  • The item remains in its original condition
  • Original tags, packaging, and accessories are included where applicable
  • The product shows no signs of washing, damage, or excessive handling

todaystopicks may decline a return if the returned item does not meet these requirements.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used or worn items
  • Products returned without original tags or packaging where applicable
  • Items marked as final sale, if the final-sale designation is clearly stated on the product page before purchase

How to Request a Return

To request a return, customers should contact our support team and provide:

  • Order number
  • Reason for the return request

After reviewing the request, we will provide return instructions if the item is eligible for return.

Customers should not send a return to any address until return instructions have been provided.

Return Shipping

Customers are responsible for return shipping costs unless the item received is:

  • Defective
  • Damaged during delivery
  • Different from the item ordered

Customers are encouraged to use a trackable shipping service when returning an item.

Refund Processing

Once the returned item is received and inspected, we will notify the customer about the status of the refund request.

If the return is approved, the refund will be issued to the original payment method used during checkout.

The time required for the refund to appear in the customer’s account may vary depending on the payment provider or financial institution.

Damaged, Defective, or Incorrect Items

If a customer receives a damaged, defective, or incorrect item, they should contact our support team as soon as possible and provide photos of the product and packaging.

We will review the information provided and determine the appropriate next steps.

Contact Information

For questions regarding returns or refunds, customers may contact:

todaystopicks
1212 E 38th St
Erie, PA 16504
United States

Phone: +1 814-392-6712
Email: support@todaystopicks.com